Termini & Condizioni
Buying on our ON-LINE SHOP is simple and safe. From the catalog you can view all the products offered by AZIENDA AGRICOLA LA COLMATA. By clicking on each product sheet, you can have all the necessary information.
These general conditions have as their object the purchase of products made remotely by means of a telematic network through the site www.lacolmata.com, owned by the AZIENDA AGRICOLA LA COLMATA by Mercurio Antonietta, with registered office in Loc. new houses, 27/29 Monte San Savino (AR) , VAT number 02101510713. The purchase operations will be governed by the provisions of Legislative Decree n. 185 of 22.5.1999, while the protection of confidentiality (privacy) will be subject to the discipline of the D. 196/2003.
These general conditions may be updated or modified by AZIENDA AGRICOLA LA COLMTA by Mercurio Antonietta at any time, without notice, and will be valid from the date of publication on the website www.lacolmata.com .
The Customer undertakes and undertakes, whenever a modification of these general conditions occurs, to read them and if he deems it appropriate to provide for their printing and storage. An online sales contract means the distance contract stipulated between a supplier,AZIENDA AGRICOLA LA COLMATA by Mercurio Antonietta, with registered office in Loc. new houses, 27/29 Monte San Savino (AR) , VAT number 02101510713 and a consumer customer, in the context of a distance selling system organized by the supplier, i.e. the legal transaction relating to movable goods and / or services, which for this contract exclusively uses distance communication technology called the Internet. By consumer we mean the natural or legal person who purchases goods and services for purposes directly or not directly related to any professional activity carried out.
Art.1 – Acceptance of the conditions of sale
1.1 The conditions set out in the introduction are an integral and essential part of this contract. 1.2 All contracts will be concluded directly through access by the Customer (businesses and individuals) to the Internet site corresponding to the address www.lacolmata.com < / a>. At this point, the customer can conclude the contract for the purchase of the desired product by carefully following the instructions and procedures provided. 1.3 These general conditions of sale must be examined online by the customer, before completing the purchase procedure. The forwarding of the order confirmation implies full knowledge of the same and their full acceptance. 1.4 The customer, by electronically sending the confirmation of his purchase order, unconditionally accepts and undertakes to observe, in his relationships with AZIENDA AGRICOLA LA COLMATA di Mercurio Antonietta , the general conditions and payment illustrated below, declaring to have read and accepting all the information provided by him pursuant to the aforementioned rules, also taking note that AZIENDA AGRICOLA LA COLMATA di Mercurio Antonietta does not consider itself bound to different conditions unless previously agreed in writing. 1.5 Any order made to the company AZIENDA AGRICOLA LA COLMATA di Mercurio Antonietta implies by the customer the unreserved acceptance of all these general conditions of sale. Therefore, no possible clause reported by the customer (on the general conditions of purchase, on the order forms, in the correspondence or any other document that may reach us), may derogate from these conditions. In the event that the customer decides to cancel an order, he will be able to do so only within the following 4 hours with consequent full refund of the amount paid.
Art.2 – Conditions and methods of purchase
2.1 All sales prices of the products displayed and indicated on the website www.lacolmata.com of AZIENDA AGRICOLA LA COLMATA by Mercurio Antonietta , constitute an offer to the public pursuant to art. 1336 of the Civil Code, 2.2 The total cost of the shipment to the customer’s home is charged to the customer, unless otherwise specified. This cost will in any case be disclosed to the customer before confirming the purchase. 2.3 The purchase contract is concluded through the exact compilation and the consent to the purchase expressed online 2.4 The customer can pay for the goods ordered using the payment methods indicated online at the time of purchase. 2.5 The prices of the different types of transport refer to the weight, size and delivery destination. 2.6 The company AZIENDA AGRICOLA LA COLMATA by Mercurio Antonietta reserves the right to change its prices at any time and without notice in order to adapt to the pricing policy of its suppliers.
Art. 3 – Delivery methods
3.1 AZIENDA AGRICOLA LA COLMATA by Mercurio Antonietta, will arrange by couriers to deliver to customers, at the address indicated by them, the selected and ordered products, in the manner provided for in the previous article. 3.2 The purchased goods will be delivered within the terms established by art. 6 Legislative Decree. 185/1999. No responsibility can be attributed to the supplier for delayed or non-delivery due to force majeure or unforeseeable circumstances. 3.3 The customer is required to verify, upon receipt, the conformity of the product delivered to him with the order placed; only after this verification, and obviously except for the right of withdrawal provided for in point n. 8 the customer must sign the delivery documents. 3.4 At the time of delivery of the goods, the customer must verify the integrity of the packages and the quantitative and qualitative correspondence with what is indicated in the accompanying document. In case of discrepancy, the same must be reported on the same accompanying document and confirmed within seven days by email email@example.com . Even if the packaging is intact, the goods must be checked within seven days of receipt. Any hidden anomalies must be reported in writing by email to the address firstname.lastname@example.org . Any report beyond the aforementioned terms will not be taken into consideration. For each declaration, the customer assumes full responsibility for what is declared. 3.5 The home delivery, unless otherwise agreed in writing between the parties, will take place on the ground floor and during office hours: from 8.30 to 12.30 and from 14.00 to 18.00, every day, except holidays, from Monday to Saturday. 3.6 The customer is required to be available at the times described in point. 3.6 Il cliente è tenuto a rendersi reperibile negli orari descritti al punto 3.5, in order to avoid any additional charges requested by the express courier for non-deliveries. These charges, unless otherwise agreed, will concern the customer himself.
Art. 4 – Availability of products
4.1 The customer can only purchase products that at the time of purchase are present and available in the electronic catalog of the AZIENDA AGRICOLA LA COLMATA by Mercurio Antonietta visible online at the address www.lacolmata.com.
Art. 5 – Liability
5.1 AZIENDA AGRICOLA LA COLMATA by Mercurio Antonietta assumes no responsibility for inefficiencies attributable to force majeure such as accidents, explosions, fires, strikes and / or lockouts, earthquakes, floods and other similar events that prevented, in whole or in part, to execute the contract within the agreed time. 5.2 AZIENDA AGRICOLA LA COLMATA by Mercurio Antonietta , will not be liable to any party or third parties for damages, losses and costs incurred as a result of the failure to execute the contract for the reasons mentioned above, the consumer is only entitled to a refund of the price paid. 5.3 AZIENDA AGRICOLA LA COLMATA by Mercurio Antonietta , is not responsible for any fraudulent and illegal use that may be made by third parties, of credit cards, checks and other means of payment, upon of the payment of the purchased products. AZIENDA AGRICOLA LA COLMATA by Mercurio Antonietta , in fact, at no time during the purchase procedure is it able to know the buyer’s credit card number which, through a secure connection, is transmitted directly to bank service manager.
Art. 6 – Assistance and Warranty
6.1 The quality of our products ranks at the top of their respective categories and the storage and shipping methods have been designed to ensure their conservation over time. All our products are covered by a warranty for any defect or defect inherent in the product itself, to be reported within 8 days of discovery. We will replace the product at our expense or reimburse the consumer the amount paid, including shipping costs, in compliance with the provisions of articles 1519 quater and sexies of the civil code.
Art. 7 – Customer obligations
7.1 The consumer undertakes and undertakes, once the online purchase procedure has been completed, to print and keep these general conditions, which, moreover, he will have already viewed and accepted as an obligatory step in the purchase, as well as the specifications of the product being purchased, and this in order to fully satisfy the condition referred to in art. 3 and 4 of the Legislative Decree. n. 185/1999. 7.2 These general conditions may be updated or modified at any time by AZIENDA AGRICOLA LA COLMATA by Mercurio Antonietta which will communicate it through its website. The consumer undertakes and obliges, whenever a modification of these general conditions occurs, to provide for their printing and storage. 7.3 It is strictly forbidden for the purchaser to enter false and / or invented and / or fictional data in the registration procedure necessary to activate the procedure for the execution of this contract and the related further communications for him; the personal data and the e-mail address must be exclusively their real personal data and not those of third parties, or of fantasy. 7.4 It is expressly forbidden to make double registrations corresponding to a single person or to enter data of third parties. AZIENDA AGRICOLA LA COLMATA by Mercurio Antonietta , reserves the right to legally pursue any violation and abuse, in the interest and for the protection of all consumers. 7.5 The Customer relieves AZIENDA AGRICOLA LA COLMATA by Mercurio Antonietta, from any liability deriving from the issue of incorrect tax documents due to errors relating to the data provided by the Customer, as the Customer himself is solely responsible for the correct insertion .
Art. 8 – Right of withdrawal
8.1 Pursuant to art. 5 of Legislative Decree. 22 May 1999, n. 185 the customer can exercise the right of withdrawal, returning the goods received and obtaining a refund of the price paid. 8.2 The consumer who for any reason is not satisfied with the purchase made, has the right to withdraw from the stipulated contract, without any penalty and without specifying the reason, within 10 working days from the day of receipt of the purchased good. 8.3 All costs of returning the products are charged to the customer who, directly or by other means, will deliver them to the seller’s home; all items must be received in the same conditions as they were received, with the original packaging and any manuals and / or instruction booklets that are part of the packaging and the original packaging; it is not allowed to return the goods in any other way. 8.4 To exercise the right of withdrawal, the customer must, within the period indicated above, send an email to the following email address: email@example.com < / a> . We will, therefore, reimburse the amounts paid by the customer as soon as possible, and in any case within 30 days from the date of receipt of the aforementioned communication, withholding only the amount of shipping costs, which will be definitively charged to the customer . 8.5 The right of withdrawal applies only to intact and unused goods at the time of return and cannot be exercised for products which, by their nature, cannot be returned or are liable to be altered or deteriorated rapidly. 8.6 AZIENDA AGRICOLA LA COLMATA by Mercurio Antonietta , will accept the returned goods reserving to ascertain that the products have been returned in their original state and with their original packaging; only in this case will it send the amount paid by the consumer for the purchase of the products. 8.6 The transport costs incurred for the delivery of the product to the customer and for the eventual return to AZIENDA AGRICOLA LA COLMATA by Mercurio Antonietta are not refundable. 8.7 AZIENDA AGRICOLA LA COLMATA by Mercurio Antonietta, will not compensate the customer in the event of loss or damage to the goods being returned. The goods must be returned with an insured package prepaid, in no case will parcels be collected on delivery or carriage forward. The right of withdrawal is excluded in the case of the purchase of goods made to measure or personalized or which by their nature cannot be returned or are liable to deteriorate or expire rapidly. However, our liability remains limited to the exchange or replacement of supplies, and in no case can we be held responsible for the direct or indirect consequences deriving from this misunderstanding.
Art. 9 – Returns
9.1 Any returns will not be accepted unless previously agreed in writing by us. In any case, these returns must be made carriage paid, in their original packaging and accompanied by the initial invoice with a return slip indicating the reason for the return. If the return is due to an order error by the customer, an amount equal to 20% of the total invoice will be withheld as a refund of expenses. The amount already paid cannot be refunded and will give rise to a purchase voucher valid for one year from its date of issue. After this deadline, no deduction can be applied to subsequent orders. If there has been an error in the processing of the order by AZIENDA AGRICOLA LA COLMATA by Mercurio Antonietta and a product other than the one ordered has been delivered to the customer, the customer may request a replacement. In this case, the costs incurred for the return shipment will also be reimbursed.
Art. 10 – Authorizations
10.1 By filling in the appropriate space on the website, the customer authorizes AZIENDA AGRICOLA LA COLMATA by Mercurio Antonietta to use his credit card, or other card issued to replace it, and to debit the own current account in favor of AZIENDA AGRICOLA LA COLMATA by Mercurio Antonietta the total amount shown as the cost of the purchase made online. The whole procedure is done through a secure connection directly connected to the bank that owns and manages the online payment service, which AZIENDA AGRICOLA LA COLMATA by Mercurio Antonietta cannot access. 10.2 If the consumer makes use of the right of withdrawal, as articulated in point 8 of these general conditions, the amount to be refunded will be credited by bank transfer.
Art. 11 – Contract termination and express termination clause.
11.1 AZIENDA AGRICOLA LA COLMATA by Mercurio Antonietta, has the right to terminate the stipulated contract by simply communicating it to the customer indicating the reason; in this case, the customer will only be entitled to a refund of any sum already paid. 11.2 The obligations assumed by the customer pursuant to art. 7 (Obligations of the buyer), as well as the guarantee of the successful completion of the payment that the customer makes with the means referred to in art. 2, have an essential character, so that by express agreement, the non-fulfillment by the customer of only one of these obligations will result in the legal termination of the contract pursuant to Article 1456 of the Italian Civil Code, without the need for a judicial ruling, without prejudice to the right. > AZIENDA AGRICOLA LA COLMATA to take legal action for compensation for further damage.
Art. 12 – Privacy
12.1 AZIENDA AGRICOLA LA COLMATA by Mercurio Antonietta, has full respect for your privacy. The data you transmit to us will be processed by electronic aids and will be used by AZIENDA AGRICOLA LA COLMATA di Mercurio Antonietta only to allow us to manage orders and shipments. In compliance with Legislative Decree 196/03 “Code regarding the protection of personal data”, all information relating to personal data, orders and payments made are strictly confidential. We assure you that under no circumstances and for no reason will we disclose personal data to third parties outside of AZIENDA AGRICOLA LA COLMATA. If you wish, you can ask to receive information on news, promotions and new product ranges , in order to offer you an increasingly complete service, by writing to firstname.lastname@example.org . If you do not wish to receive information messages in the future, you can send an e-mail to email@example.com , reporting this purpose in the subject of the message. All details relating to the processing of personal data according to Italian legislation can be consulted on the website www.garanteprivacy.it 12.2 Personal data are collected with the purpose of registering the customer and activating the procedures for the execution of this contract and the related necessary communications towards him; these data are processed electronically in compliance with the laws in force and may be exhibited only at the request of the judicial authority or other authorities authorized for this purpose by law. 12.3 Personal data will be communicated to subjects delegated to carry out the activities necessary for the execution of the stipulated contract and disseminated exclusively for this purpose. 12.4 The interested party enjoys the rights referred to in Article 13 of Law 675/1996, namely: to ask for confirmation of the existence of their personal data at the AZIENDA AGRICOLA LA COLMATA headquarters; to know their origin, the logic and the purposes of their treatment; to obtain updating, rectification and integration; to request its cancellation, transformation into anonymous form or blocking in the event of unlawful processing; to oppose their processing for legitimate reasons or in the case of use of the data for sending advertising material, commercial information, market research, direct sales and interactive commercial communication. 12.5 Obtaining the cancellation of personal data is subject to the sending of a written communication sent by fax or post to the company headquarters. 12.6 Owner and manager of the collection and processing of personal data is AZIENDA AGRICOLA LA COLMATA , with registered office in Loc. new houses, 27/29 Monte San Savino (AR) , VAT number 02101510713.
Art. 13 – Jurisdiction and Competent Court
13.1 This contract is drawn up in Italian and is governed by Italian law to which reference is made for anything not expressly provided for. The Court of Arezzo will be exclusively competent for any dispute. The parties declare that the approval of these GCS and the clauses referred to pursuant to articles 1341 and 1342 cod. civ. through the practice of the so-called “Point and click” satisfies the requirement of the written form. Pursuant to and for the purposes of Articles 1341 and 1342 cod. civ., the following clauses are expressly recalled and specifically approved: acceptance of the conditions of sale – conditions and methods of purchase – methods of delivery – availability of products – responsibility – assistance and warranty – obligations of the buyer – right of withdrawal – returns – authorizations – contractual termination and express termination clause – privacy – right of retention of ownership – applicable law / competent court – intellectual and industrial property rights – ownership and management of computer archives.
Art. 14 – Right of reservation and ownership
14.1 The goods remain our unlimited property until full payment of the purchase price. All sales are made with an explicit reservation of title, so the customer cannot sell, pledge or transfer the goods, until the debt is fully extinguished. The only case in which the buyer can be authorized to sell the goods to third parties (upon written communication to the selling company) is that aimed at collecting the price of the aforementioned resale in order to regularly fulfill his obligations towards us. In any case, the buyer as of now assigns to our company his credits deriving from these disposals, as well as the rights relating to the retention of title agreed in turn. The buyer is obliged, upon our request, to communicate the assignment of such rights to subsequent buyers, providing us with the information and documents necessary to assert the assigned rights against subsequent buyers. 14.2 In installment sales, the buyer will acquire ownership of the goods or products by paying the last installment of the price and any interest. In the event of termination of the contract, without prejudice to the other provisions of the law on sale with retention of title, as well as the obligation to return it, the installments and advances collected by the seller will remain acquired by way of rent or indemnity, except the greatest damage. 14.3 At the request of the seller, the buyer must provide him with assistance so that the seller can reserve the property in accordance with the provisions of the place. The retention of title will in no way affect the passing of risks. 14.4 Until the complete payment of the product, the buyer will be considered as simple owner of the product and consequently must keep it in perfect condition, as required by article 1768 of the Italian Civil Code. 14.5 The buyer undertakes to proceed with the immediate return of the goods with retention of title in the event that there are serious reasons, such as for example late payment, bill of exchange protest or protested check, insolvency procedure and similar indications of deterioration of his patrimonial situation. In the event that the purchaser cannot or does not wish to proceed with the return of the goods subject to retention of title, the same consents from now on to the selling company the right to exercise its rights in the terms and methods most congenial to it, including the possibility of proceeding, directly or through a third party, with their recovery. Until then, the buyer must store the goods with retention of title separately from the other goods, mark them as our property, do not have to dispose of them and on request must submit a list of the goods with retention of title. The buyer must also notify us without delay the intervention of third parties on the goods with reservation of title or the assignment of credits and must send the attachment report and a substitutive declaration of oath concerning the identity of the foreclosed object with the reserved goods. owned.
Art.15 Intellectual and Industrial Property Rights
15.1 The trademarks and distinctive signs published by AZIENDA AGRICOLA LA COLMATA by Mercurio Antonietta are the exclusive property of that Company, or of third parties but in the availability of the same and protected by the applicable legislation, in any case the purchase of the Customer the right to use such trademarks and distinctive signs without the written authorization of their respective owners.
Art.16 Ownership and Management of IT Archives
16.1 In execution of this contract, AZIENDA AGRICOLA LA COLMATA by Mercurio Antonietta manages computer files for which the Customer expresses authorization for their creation and management, for the pursuit of all the purposes connected and necessary for the execution of the contract. In any case, the related activity by AZIENDA AGRICOLA LA COLMATA by Mercurio Antonietta will be limited to the period of validity of the contract. Upon termination of the contract for any reason, the data will be deleted or anonymised, without prejudice to the conservation obligations for civil and fiscal purposes.